Optional AI

Run the program. Let AI chase the paperwork.

Simply Programs is a complete system with optional AI, off by default. Turn it on and your program director gets Ask Simply — instant answers on enrollment, attendance, and outcomes — while your website answers a family’s question at 9 pm, from what you publish, with a person one handoff away.

The ground rules

Four things that stay true, whatever you switch on.

AI in Simply Programs was built the way we would want it used on our own team: opt-in, supervised, explainable, and priced in the open.

Optional

Off until you say otherwise

Simply Programs is a complete product with AI turned off. Every AI feature is opt-in for your team — turn on what helps, skip what does not, and change your mind anytime. Nothing on this page is required.

Human

People decide; people answer

Ask Simply proposes — a person approves before anything changes. The website assistant answers — and hands the conversation to your team the moment someone asks for a person. AI here extends your people; it never replaces them.

Transparent

Answers show their work

Ask Simply cites the records behind every answer and previews every change before it happens. Website conversations land in your inbox with a per-answer trace for admins. Usage is metered visibly, spending caps are on by default, and the pricing page discloses published AI add-ons and the current usage policy. Any additional prepaid AI pack price is shown before purchase.

Secure

Your permissions are the AI’s permissions

Ask Simply can only see what the signed-in person is allowed to see — enforced by the platform, not by the AI’s good manners. The website assistant knows only the information you connect. It all runs on the same AWS infrastructure as the rest of Simply Programs, and your data is never used to train AI models.

Flavor one — for your team

Ask Simply: the colleague who read everything.

Ask Simply answers from your live program data with the asker’s own permissions, cites the records behind every answer, and proposes changes for approval instead of just making them.

The program director

“Which participants are eligible but still on the waitlist for the fall cohort?”

The list, the eligibility outcome, and a drafted offer — the intake backlog reduced to a question and an approval.

The intake coordinator

“Who is missing an eligibility document for this week’s applicants?”

The chase list, the right contacts, and a drafted reminder — the paperwork chase handled in one exchange.

The program manager

“How does attendance this month compare to last program year?”

The pattern, the sessions behind it, and the cohorts worth a closer look — in plain language with the live report linked.

The outcomes lead

“Build the funder report for the Q3 workforce cohort.”

Ask Simply drafts the report from live enrollment, attendance, and outcome records, and shows exactly what it will include before anyone sends it.

The development lead

“Which grants are funding the youth mentoring program right now?”

The grants, the amounts, and the program they support — in one answer instead of a cross-reference between two systems.

The executive director

“Create a view of every participant enrolled across all our programs this year.”

Ask Simply proposes the view, shows exactly what it will include, and shares it with your team when you approve — the board-meeting number without a weekend of exports.

From the big numbers to the missing-form chase to drafting the next page — if it lives in Simply Programs, you can ask about it in plain language. See Ask Simply live in a demo

On the go

Your whole system, in a back pocket.

Walking the program site, ask your phone “who on today’s roster is missing a signed eligibility form?” — Ask Simply is built into the Simply Anywhere mobile app, because program questions rarely happen at a desk.

Chat turns out to be the perfect mobile interface for a system like this: no menus to hunt through, no laptop to open — just the question, the cited answer, and the approval, wherever the work is happening.

The full Ask Simply, inside the Simply Anywhere appSame permissions, sources, and approvals as your deskAsk for the number on the way into the meetingReview and approve proposed changes from anywhereYour records, messages, and notifications ride along

Flavor two — for the people you serve

A website that answers back — honestly.

Participants and families ask questions at night, in a hurry, and sometimes about something personal. A conversation widget on your website answers honestly from your published program and eligibility information, hands over the right form, and routes anything personal straight to your team.

A prospective family

“Is my child eligible for this program, and how do we apply?”

Eligibility criteria and the application form, answered from your own published pages — with the intake form offered right in the conversation.

An enrolled participant

“What time is Thursday’s session, and where?”

Live schedule and location questions answered instantly — the message your program staff would otherwise field a dozen times a week.

A donor

“Which program does my gift actually support?”

Your published program and outcome information, explained plainly — then the donation form, offered when they are ready to give.

A family with a real concern

“My child missed the last two sessions — who do I talk to?”

Anything about a participant’s safety, attendance, or wellbeing goes straight to your team — a person, not a policy — with the assistant handling only the logistics around it.

Sound like your program office — warm, plain-spoken, welcoming to participants of any age and the families behind them — with your own words for programs and cohorts, and hard limits on anything that belongs to your staff.

The assistant is always honest about being an assistant, and a human is always one ask away — because the fastest way to lose someone’s trust is to fake a person.

Your assistant, your rules

Customization, control, and a paper trail.

A public assistant speaks for you, so you hold the controls — what it knows, how it sounds, and what it is never allowed to do.

Voice

It sounds like you

Guidance and voice settings — tone, words to use, words to avoid, example answers — teach the assistant your way of speaking. Each widget can also choose a deeper or faster AI model.

Knowledge

It knows what you connect — nothing else

You choose the pages, knowledge articles, and workflows behind each widget. It answers from those, says so when it does not know, and cannot wander into data you did not connect.

Actions

Real actions, same safeguards

When a visitor registers, signs up, or pays, the assistant walks them through the same verified forms and payment flows as the rest of your site. It cannot write to your data any other way.

Handoff

People, one ask away

Visitors can reach your team at any point, and the assistant escalates on its own when it is unsure or the topic is sensitive. Conversations land in your inbox with full context — and offline hours are handled honestly.

Oversight

Every conversation, visible

Your team can read every conversation, see what the assistant consulted for each answer, test changes before publishing, and measure satisfaction — including the questions it could not answer, so you know what to publish next.

Budget

Costs with a ceiling

AI usage is metered transparently with spending caps on by default. Plans include monthly AI credit, and live website assistants carry a flat monthly price — all published on the pricing page.

Honest answers

If you never turn AI on, Simply Programs is still Simply Programs.

Eligibility judgment calls, safeguarding concerns, and anything personal about a participant stay with your people, always. The AI answers logistics and drafts the paperwork so program staff get more time with participants.

And if you do turn it on, it stays optional forever — feature by feature, widget by widget, with visible usage, spending caps, and public prices.

What’s included

Website conversation widgets

Let visitors ask for help from your website and keep the handoff attached to the page and topic they came from.

See how program teams use this
  • Visitors can ask questions and get answers grounded in your configured views and knowledge.
  • A conversation can hand off into a form — from question to signup in one thread.
  • Transcripts keep the context when a human follows up.
Add-on$29/mo per live conversation widget.

Ask Simply help inside the app

Ask Simply helps the program team understand records, draft copy, and move faster inside the app.

See how program teams use this
  • "What is this record, and what should I do next?" can be answered inside the app.
  • First drafts of messages and copy can start from your real data.
Included with allowancePaid plans include monthly AI credit sized to the plan; trials include trial credits.
Pricing details
  • Budget caps stay on by default, and larger prepaid AI credit packs are available when you need more.

AI help for website copy

Draft, refine, and rework website copy while keeping human review in the publishing flow.

See how program teams use this
  • A page can start from a solid AI draft and still get the human pass it deserves.
  • Rewrites for tone and length happen inside the editor.
Included with allowancePaid plans include monthly AI credit sized to the plan; trials include trial credits.
Pricing details
  • Budget caps stay on by default, and larger prepaid AI credit packs are available when you need more.

AI translations

Translate team-authored content where multilingual presentation matters, with language costs disclosed before activation.

See how program teams use this
  • Public content can carry additional languages without a manual translation cycle.
  • A human correction can override any machine translation.
Add-on$15/mo per AI translation language.

AI credits and budget caps

Give teams useful AI help without open-ended spend by showing included value, prepaid credit packs, and caps.

Included with allowancePaid plans include monthly AI credit sized to the plan; trials include trial credits.
Pricing details
  • Budget caps stay on by default, and larger prepaid AI credit packs are available when you need more.

Bring us the funder report. We will make it feel simple.

Show us the intake binder, the waitlist spreadsheet, and the report your funder keeps asking for. We will map them to Simply Programs and show you the calmer version of next program year.